[Resolved]  Oyo Rooms — hotel infrastructure

Address:

H-1/215-216 4TH FLOOR, New Delhi, Delhi, 110085

I booked oyo on 21st (Tuesday night) for 22nd may '19. The name of the hotel was club residency, ramesh nagar, delhi. The infrastructure was horrible, no cleaniness. You ppl charges 1200 rupees for that bull # hotel, it was too clumsy and sticky, the owner took my phone while checking out and gave the good review byhimself. The room was at the roof. We as your customer who really belive and trust oyo for good services really request you to set some parameters to give oyo membership to any property. The owner name was lavanshu bhatia. It was really a shaddy place. Dirty pillow covers, walls were in worst condition. I want my refund. Last month i booked oyo at janakpuri it was horrible too. No electricity back up was there. Horrible experience till now with oyo hotels. Please keep and set your standards high so that customers should also enjoy and feel good about the hotels. Stop giving your name to bull # properties.