Oyo Rooms — Hotel itself a fraud

Address:

Q.No 410 DOC/Sangvi naka, Air port road, Nanded

Sir, I was booked a room on 14.11.2022 for two days through OYO app and paid amount of Rs 2423/-. Booking Id: H6EZ3225 and Hotel name is Grand Neelam, 20/23, Arakshan Road, , Near Main Bazar. When I rushed to hotel, there is no hotel and mis guided me for two hours and finally switched OFf mobile. It was very strange, and suffered with family and luggauge from 10.00 pm to 12.00 pm in mid night. Actually, that hotel is not available physically. Even after complained OYO, not removed from your site. It is very carelessness of your company. Kindly return my amount of Rs 2423/- and improve the quality of service.