Oyo Rooms — Hotel Kyra ahmedabad took extra amount booked through oyo application

I booked hotel Kyra ahmedabad on 21st nov 2022 when I reached there the
Receptionist told us to pay extra
rs 470 already I have paid online rs730...but the receptionist told us to pay 470 exta as there flat rate is rs 1200 as per gov of Gujarat and .they didn't provide any receipt for the extra charges saying that there flat rate is 1200 as per gujrat govt n showing us some guidelines on there laptop..., We are new on that place so we are bound to paid extra rs 470...When I complaint about this to the customer care they put my call on hold saying that they were calling to the property manager but they didn't reach to property manager so they were not able to provide me any refund...I called them 2, to 3 times but everytime they told us same thing...that we are not able to reach the property manager so we r not able to issue any refund...n marked my query resolved
Booking id OV2Z0410