[Resolved] Oyo Rooms — Hotel manager took extra money from me saying its tariff charges
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Pratik2525
Oct 21, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
I booked oyo on 15th oct for one day and make advanced payment on oyo app. My booking ID is SL2Q7641. At the time of check in receiptionist said that my booking is invalid and asked me to pay extra money 636₹ otherwise my booking will be cancelled. As I was travelling from other city for some work pyrpose, I had to pay extra money and she even refused to give me bill at checkout. I have shared screenshot of payments done by me. This kind of service is not expected from oyo. Kindly refund my money as soon as possible and take strict action against receiptionist. Oyo is inti hospitality and this is not how they should treat their customers.
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Nov 6, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Oct 27, 2022
Updated by Pratik2525 Oyo rooms is not responding to my complaint.
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