It is to bring your kind knowledge that the stay was horrible in the hotel royal crowne, kolkata. Even no complement drinking water is supplied in the rooms. The hotel didn't have any restaurant for food. Room design is so pathetic, no tea table was available in the rooms. Bath room mirror is not even suitable for shaving. Some parts of the hotel is still under constructions, the rooms are full of dust and mosquitoes. No lift is available. So you may consider this hotel is not suitable for stay.
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Nov 25, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2018
OYO Rooms Customer Care's response Dear Guest,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.
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