[Resolved]  Oyo Rooms — hotel pandav pachmari 3614

I have booked 1 delux room for 3 nights in oyo hotel pandav 3614, they provide me confirmation for booking and booking id as well and charge full amount advance without cancellation policy,
At the time of check in they provide small room in hotel pandav inn 3612, and said that their is an issue in that hotel and they can't give that room for 1 day and you have to adjust in this room only. Also they said if i want to stay in better room in their hotel i have to pay extra amount for that room. Such a ridiculous oyo member and hotel manager. They just give wronge commitment and worst services.
Zero rating for oyorooms.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2019
OYO Rooms Customer Care's response
Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please share the booking id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk
Complaint comments 

Comments

My check in was denied at lotus residency on 28/6/19 after payment and 500 for Oyo software issue
Compliment on their contact number and app are not being responded at all
Pathetic response from oyo
I talked to shrishti and aaditya on Oyo customer care both promised but they r useless people
No response from oyo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information