Oyo Rooms — hotel pratap residency,ranchi

 
1 Review
 Sumi1990 on Jan 12, 2019
I have booked an oyo room at morabadi, ranchi namely pratap residency. But the provided room is so dirty, bedsheets are torn, bathroom door not locked, colour of this room is vanished, walls are rough and especially oyo representatives are not co operative. After so much request to their representatives of hotel as well as to oyo no one is responding positively. Kindly solve my problem as i have already paid the amount at the time of check-in. Though i am a girl it's quite impossible to move another hotel in a new place.

Complaint Status


[Jan 12, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Jan 12, 2019
This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID/contact number with us.

Regards,
Team OYO.
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    Customer satisfaction rating
    81%
    Complaints
    1450
    Pending
    164
    Resolved
    1133
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - hotel pratap residency,ranchi