[Resolved] Oyo Rooms — hotel room which I booked on 10th of march

Pragya sungh

from Gurgaon, Haryana

Address:

Oyo 24, One hotel, Ghaziabad, Uttar Pradesh, 201014

They guys update false picture on their app.. Rediculious.. Kya dikha kr kya dete hai ye log.. I booked oyo on 10th of march when i chckd in the room was very unhyginic a adour comes all around..
No food facilites over there..
My money is totally wasted.. If they are not eligible to give services then why they open these services... I want my refund asap..

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Apr 15, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2019

OYO Rooms Customer Care's response We're extremely apologetic for the experience that caused. This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID/contact no. with us.

regards,
Team oyo