[Resolved]  Oyo Rooms — hotel star palace, jaipur oyo 2442

Address:New Delhi, Delhi, 110070

Please find my feedback for the stay at oyo 2442 hotel star palace in jaipur, where you stayed from[protected] to[protected].

The room was not tidy.
No doormat (After number follow ups, it was provided).
The room intercom phone. The handset wire was loose and it got replaced on second day.
The room key plug in socket was broken and very dangerous.
Fan regulator was not working.
Bedsheets and pillow cover were not clean.
Tv remote was not provided despite multiple follow ups.
Service was rude and adamant.

I really had 2 sleepless nights.

Kindly help me in getting at least 50% of my money back.
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Oct 25, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
OYO Rooms Customer Care's response
We regret the inconvenience caused, Rishy. Please share your booking ID/contact no. over DM so that we could assist you on priority.

Regards
Team OYO
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