Oyo Rooms — Hotel super oyo Flagship Resort sita kiran running scam

I had booked this hotel through make my trip online app for a check-in date 19th May 2023. I paid the tariff amount INR 1037 to MakeMyTrip and booked my room. On the check-in date, the hotel first denied the check-in stating that their tariff is higher than what I had paid online and they want the extra money. I end up paying additional money to the hotel as I needed to rest and could run to look for another hotel. Makemytrip told me that they would refund the additional payment I made but the whole issue is with the hotel as they are running this scam. Also the hotel would not look into my booking before 12 pm afternoon. They do this so that the final cancellation window is passed and they will not be held liable to pay the refund the money back. This happened to me before as well at the same hotel on the check-in date 29th APR 2023. The hotel reception staff is very rude and arrogant. I had complaint about it then as well to make my trip but they do not take actions on such behaviour issues. The hotel always asks for more amount even when the property rates are discounted.
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Hi, this is certainly not the experience we want you to have with us. Please share your booking details to get it checked and assist you further. ~Team OYO

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