[Resolved] Oyo Rooms — hotelier denied for check in

mithunsuna

from Sri Ganganagar, Rajasthan

Address:

Jaipur, Rajasthan, 302017

I have booked a hotels on oyorooms, booking id ldgo3028 at spot on 39561 hotel deep at jaipur from 31.10.19 to 01.11.19. When i reached hotel at 11.30 pm hotelier denied to check in. I have called to oyo, they hold me near about 30 minutes and disconnect the call. Again i called oyo the same thing happened again. Now its 12.25 am midnight. Finally i tried again and called oyo this time they said they are searching properties and disconnect the call.
I am new here in jaipur. This time didnt get any cab or auto for shifting.

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Dec 5, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Nov 01, 2019

Updated by mithunsuna Can anyone tell now at this time where i can go

Nov 01, 2019

Updated by mithunsuna No cabs available.i have booked through oyo. If oyo dont have rooms then why confirmed my booking?

Verified Support

Nov 02, 2019

OYO Rooms Customer Care's response We regret the experience you had. We are working on the issue raised and will be back with a resolution at the earliest.