[Resolved] Oyo Rooms — hotelier did not allow check in, wanted payment in cash
A
Anil Tce
from Chennai, Tamil Nadu
I had terrible experience with oyo before but somehow forgot and booked a room again in velankanni, the hotelier did not allow me to check in asking payment to be made in cash, when i called oyo they simply hung up the phone kept it engaged made more than 30 mins and didn’t return, when i asked for refund again the same, this will be my last in oyo and i will make 100s will not book oyo thanks
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Feb 17, 2020
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
OYO Rooms Customer Care's response Hi Guest,
We are sorry for the inconvenience caused. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.
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