Oyo Rooms — hotels staffs and services are worst

Oyo se pehle maine ajmer hotel delux book kiya tha jisme customer care ne bataa tha ki breakfast usme free hai include customer care ne asle karne k liye jhoot keh diya maine complain b diya par koi action nahi liya gaya meri trip ke 1 din pehle call aya ki booking cancelled ho gai aur hotel shift kiya jar jar aha hai jo ajmer me dargah se 2km dur hai hotel prince par oyo ki app pe 1km show hota hai usme booking transfer hui pehle bataya tha delux hotel me breakfast free hai par hotel sihft krne time pata chala free nahi tha khair wo hotel delux ki booking cancelled ho gai aur shift prince me hogai jis waqt hum ajmer pahuche raat ke 3 baje rahe the mai aur meri wife hotel prince bahut dur the dargah se application me bataya ga nazdik tha
Raat me hum jab hotel pahcuhe to dekha ki waha k staff rude behave me the aur baat karne k tarika sahi naih tha like ek dum gusse me chid chide the aur ek staff ne chehre p koi cream lagaya hua tha jisse meri wife dekh k dar gai thai alsa laga ki koi bhoot wale hotel m hai suddenlyt hotel wale ne hume check in karne se mana kar idya aur bahar bhejdiya late night hum dono walking raat me paida ja rahe the kuch 1 km ki duri pe hum eek hotel dikha oyo k hi hotel bharat inn waha k staff achcha tha aur hamair situation samjhe ke usne hume 1 night rukne allowed kiya uske yaha room nahi tha usne queen size room diuya hume lena lazmi hi tha kyunki raat k 3 baje the to humne e liya wo time b hotel wale n bataya ki breakfast free hai morning me check out time humse breakfast k paisa charge kiya tha fir uhmne waha se nikal ke thodi deri pe hotel galaxy palace me check i n kiye waha pe 3 days stay kiye
Waha ki services ek dum bekar baar baar light chali jana geaysear ac band kar dena pani waha k sahi nahi tha yaha breakfast ko leke koi issue nahi hua par room service sahi nahi thi room k lock jam door jam tha lock hota nahi tha aur open karne dhakka marna padhta tha 1hr me 2 3 time call krke unho yeh karo yeh hogya kuch na kuch issue hota hi tha room bhi clean nahi karte the hotel wale last day pe hamari train raat me 8.30 ki thi to hotel manager se baat karke miane rate pucha to bataya ki 30% lagega maine calculate karke batay tha ki one day ka 30% means 225 mujhe per day ka 750 m mila tha to hotel manage ha keh diya check out time mujhse zyada paise mangen lage ki pure jitne din rahe uska 30% lagega aisa kaha tha means 2 night ka 750*2 1500 k hisab se 450 means pehle per day k 30% kaha fir pure amount pe 30% kaha aur waha hotel malkin aisi rudely baat karne me na to staaf se sahi dhange se baat kr rahi na mujhse

Oyo k room ki services dissatisfaciotn hai aur kehte hai oyo sabka khayal rakhta hai

Pehle to khud oyo k customer care ne wrong hotel sale kiya infomraiton deke fir hotel cancelled fir hotel prince me checkin kanre nahi diya hotel bharat in me breakfast k extra charge then hotel galaxy me itne sari issues

Oyo ki applications me aminites joi dikhata ahi wo milta nahi jis location chahiye use hotel dur hote hai par app aur website pe nazdik hi batata hai