[Resolved] Oyo Rooms — I am complaining about not receiving my refund from oyo rooms

Vicky Rajbanshi

Address:

Kolkata, West Bengal, 700026

I did 2 booking on 12th december on oyo and the payment was made through google pay. The money was deducted from my account but the booking was cancelled and i have contacted both google pay & oyo for the refund neither of them are ready to take the responsibility. It has been more than 2 months now. Everytime i contact oyo or google pay they tell me the same thing that wait for 7-14 days your problem will be resolved. Please kindly help with this.

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Apr 16, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2020

OYO Rooms Customer Care's response Hi, We regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.

Regards
Team OYO