[Resolved]  Oyo Rooms — I am complaining about OYO rooms and their facility

Address:Nagpur, Maharashtra, 440023
Website:www.oyorooms.com

I am very disappointed from service of oyo rooms. The points are follow:
1.I booked hotel for 2 days by Oyo room in hyderabad and they accommodate me in Balaji Residential in himayatnagar hyderabad. There is no proper guidance.
2.Reached the hotel and see lift was not working so, I climb up the ladder with my luggage. There no receiver(person) by hotel.
3.after came the room there was no tv connection and complained to receptions but they said "Hum ko nai pata upperse hua, now this is second day I stay here but still no tv connection and hotels staff give same answer " upper se hua hai", i dont know who is the upper wala??.This is the hotel problem not my.
4.yeterday night, I call to receptions for morning wake up call but they couldn't understand and did not call me at morning.
5. In today(09.09.16)afternoon call them for lunch at my room but they unable to arrange it and said me you out side and take food as you like...

This is the way of service OYO rooms. Before booking Why dont you checked out service of your associated hotels.
This worst experience from OYO rooms.
Second tym I never book from OYO and also suggest to my friends.

Thanks
Amol Chakravarty
Was this information helpful?
No (0)
Yes (0)
Oct 20, 2016
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2016
OYO Rooms Customer Care's response
Dear Amol,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this.Request you to please share the booking ID and we'll get in touch with you. Appreciate your patience and understanding in this regard.

Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information