[Resolved] Oyo Rooms — I am complaining about OYO rooms and their facility | |||||
I am very disappointed from service of oyo rooms. The points are follow: 1.I booked hotel for 2 days by Oyo room in hyderabad and they accommodate me in Balaji Residential in himayatnagar hyderabad. There is no proper guidance. 2.Reached the hotel and see lift was not working so, I climb up the ladder with my luggage. There no receiver(person) by hotel. 3.after came the room there was no tv connection and complained to receptions but they said "Hum ko nai pata upperse hua, now this is second day I stay here but still no tv connection and hotels staff give same answer " upper se hua hai", i dont know who is the upper wala??.This is the hotel problem not my. 4.yeterday night, I call to receptions for morning wake up call but they couldn't understand and did not call me at morning. 5. In today(09.09.16)afternoon call them for lunch at my room but they unable to arrange it and said me you out side and take food as you like... This is the way of service OYO rooms. Before booking Why dont you checked out service of your associated hotels. This worst experience from OYO rooms. Second tym I never book from OYO and also suggest to my friends. Thanks Amol Chakravarty Was this information helpful? | |||||
Oct 20, 2016 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 10, 2016 OYO Rooms Customer Care's response Dear Amol, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this.Request you to please share the booking ID and we'll get in touch with you. Appreciate your patience and understanding in this regard. Team OYO | |||||
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