[Resolved] Oyo Rooms — I booked a room but it got failed and money debited.

[Resolved] Oyo Rooms — I booked a room but it got failed and money debited.

G Govind Banura Dec 23, 2021 Dec 24, 2021 This thread was updated on Dec 24, 2021

Hey Oyo Team, I tried to book a room through OYO mobile application in the Guwahati location. I select the payment option as Amazon Pay Wallet. While booking my payment got debited but your app got crashed with the error "Something went wrong." The total amount paid is 1015. I tried to reach customer service also unfortunately not able to. Date of Transaction: 23rd Dec 2021 Time of Transaction: 8:27 PM +1 photos Was this information helpful? No (0) Yes (1)
Jan 24, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Dec 23, 2021 Updated by Govind Banura My registered mobile number is [protected] Verified Support Dec 24, 2021 OYO Rooms Customer Care's response Hi, we are here to help. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~dona Verified Support Dec 24, 2021 OYO Rooms Customer Care's response As checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us. ~SP
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