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[Resolved]  Oyo Rooms — i booked a room in 27/07/2019 at hotel venus but room was not provided to me

Address:Hotel Venus,chaura bazaar,near best price,zirakpur, Chandigarh, Punjab

I booked a room on oyo id-uigm5362..in hotel venus, chaura bazaar, near best price, zirakpur amount was deducted from my account and when i reached at place they said room is unavailable for me... I showed them my booking id but they denied to provide me room, i talked to oyo they said they hv arranged another room in any other hotel but the situation was same... I just want my refund back and i was not expecting this type of behaviour from oyo
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Sep 5, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2019
OYO Rooms Customer Care's response Hello Guest,

We never want any dissatisfactory experience for any of our guest and are getting this checked for you.

Regards,
Team OYO
Verified Support
Jul 30, 2019
OYO Rooms Customer Care's response We tried calling you, however, couldn’t get through. We request you to kindly share an alternate number and a convenient time to speak with you. We will surely do our best to get your query/complaint resolved at the earliest.

Regards
Team OYO
Verified Support
Jul 31, 2019
OYO Rooms Customer Care's response our team is trying to connect with you for the raised concerned, but we are unable to connect. Please share a feasible time or an alternate number for the same. ~Dk
Complaint comments 
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Comments

I m not getting GSTIN invoices for bookings:-
QDJG2598
SMDU3172
BCNH7306

Whenever i am asking for GSTIN invoices, i m not able to get the same

Please help, there is no other way tother than go to consumer court now. oyo is no tproviding me gtsin invoices please help.
Reply
OYO Rooms Customer Care's response, Jul 30, 2019
Verified Support
Hello Guest,

We never want any dissatisfactory experience for any of our guest and are getting this checked for you.

Regards,
Team OYO
My room was bookes for 24.07.2019 this was conformed booking even i transfered room tarif but they refused for same so please refund my payment.
Contact no [protected]
Booking id ndzp9748
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