[Resolved]  Oyo Rooms — I can't initiate Check procedure

My booking id is 136930

Room number 103
Property OYOCHN 1028 Saligram
Since 4th Feb i am trying to inform the checkout by phone but call centre is not able to do that or confirm.
Then i send a mail to life.[protected]@oyorooms.com on 5th and 6th but no reply.
I called up today 8th Feb to your call centre, they said they have initiated but no mail so far..

Further i am not able install the application., i get the SMS code once i enter it says i am not a active memeber eventhough i am staying in oyolife since 3rd of Feb.

Please intiate checkout for 2nd of March'21 so that no deduction takes place.
Regards
Johnson Joy K
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
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Comments

Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest. ~Joy
Dear Guest,

Our concerned team tried calling, but couldn't connect with you. So we have share the resolution on email, hope you acknowledge the same. Please let us know if you need any further assistance.

Regards,
Team OYO

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