[Resolved]  Oyo Rooms — I have booked room from Oyo paid to oyo online , but hotel have not allowed me to checkin, now I am not getting my refund

I have booked room from Oyo paid to oyo online, but hotel have not allowed me to checkin, now I am not getting my refund

Hotel manager behaving like goon
He said mein checkin nahi deta kar le jo karna hai
booking oyo se ki hai to oyo se hi baat kar

I called oyo customer care multiple times same day, same time, but not able to connect, I tried their help support on the mobile app

but they have given a number, where i was not able to connect to them after multiple tries

I was in Kashmir srinagar and did not want to create a scene there to ruin my holiday

19811 Abc Residency
L.D.Road, Maharaja Bazar, Srinagar, Jammu and Kashmir, 190001, Srinagar

Ticket ID [protected]

BOOKING ID: DT2C6614

Even after multiple emails and phone calls Oyo customer care not giving my refund and not able to resolve my issue
Was this information helpful?
No (0)
Yes (0)
Oct 31, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
OYO Rooms Customer Care's response
Hey Vikas, we are sensitive to your concern. OYO is dedicated to guest contentment and happiness. We have raised your concern with our team and they will assist you soon.~Team OYO
Verified Support
Sep 14, 2022
OYO Rooms Customer Care's response
Hi, as checked, our team tried to connect with you but the attempt was unsuccessful. Please share your alternate number and a feasible time to connect.~Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information