[Resolved] Oyo Rooms — I have paid the booking amount but no booking is shown on oyo app
H
Himanshugautam8604
Apr 18, 2022
May 1, 2022
This thread was updated on May 1, 2022
Address:
Lucknow
I have made a booking on Oyo app for Oyo townhouse 311 prithvi resort lucknow total amount was 5491 rs in the Oyo app . In the app there was an option of paying partially amount of 1955 rs and the rest of the amount to be paid at hotel . I have paid Oyo 1955 through phonepay amount was debited and it's showing on Phonepay the receipt. But there was no booking showing on Oyo app . Kindly refund the amount or solve the query. I have a screenshot of the confirmation
From
Himanshu
[protected]
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May 24, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
OYO Rooms Customer Care's response Hey, We always wish to provide a smooth and hassle-free booking experience. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
Verified Support
Apr 20, 2022
OYO Rooms Customer Care's response Hi, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us.
Hey, I had a booking with oyo for 1st of may for 823 rupees and they asked me to pay 246 rupees as a partial payment and rest was to be paid at hotel. However, when I came back to check the booking details I cannot find any booking on the app and the money was debited already. I tired calling customer care number but there was call flow for which I waiting approx 15 mins with no answer. Can you please check with that?
Please see the attachted screenshot for reference
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Please see the attachted screenshot for reference