[Resolved]  Oyo Rooms — I m complaining about hotel and oyo service

Address:Sidhart nagar, Near Jaipur airport, Jaipur, Rajasthan

I have booked a oyo room in sapphire palace near jaipur airport... I tried to contact owner of sapphire palace (‭[protected]‬) but no response... And even when i reached the hotel it was locked... It was simply looking like a house...

I have clicked few pictures also and it doesn’t seem a hotel... No branding of oyo as well... How could you give cheat a customer...
I called on oyo customer care number but he also not giving any positive answers and even disconnect the call by saying i will transfer your call to our executive when i asked about refund and service...

I recommend others also not to use oyo for bookings...
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Oct 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2019
OYO Rooms Customer Care's response
Hello Guest,
We never want any dissatisfactory experience for any of our guest. Kindly share the booking ID/contact number, we'll get this checked for you.

Regards,
Team OYO.
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