[Resolved]  Oyo Rooms — I paid through online rs 666

Address:Chennai, Tamil Nadu, 600038
Website:oyo rooms

Hi i visit Bangalore on 20th morning 7.30 am i booked hotel by through OYO ROOMS WEBSITE i paid Rs 666 paid later 8.clock my friend met accident so we cant able to reach room i cancelled the room same time i got call from ur executive he asked the hole scenes i explained everything he promise within 24hrs u will receive money to account . I Request u to refund my money back to my account

AFTER BOOKED MESSAGE
Dear Karthick, We have received your payment and we look forward to host you for confirmed Booking AQXC2906 at OYO 5590 Ujwal Residency. . Check-in: 20th Sep, 12 pm onwards, Check-out: 21st Sep till 11 am, No. of rooms: 1 Classic (2X) Room, Number of guests: 1 Adult, , Hotel name: Ujwal Residency, Address : Plot No. 50, Beside IOC Petrol Bunk, Mathikere Main Road, BK Nagar, Yeshwanthpura, Bangalore, Map link : http://bit.ly/2qUJnLn Hotel reception: [protected] *T&C- Every guest must carry an original govt. issued address ID proof(PAN Cards not valid).

PFA
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Oct 28, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
OYO Rooms Customer Care's response
Dear [protected]@123,

We are disappointed to know about the experience here. This shouldn't have happened. Our concerned team is looking into the concern here and we'll definitely connect with you on the same.

Regards,
Team OYO
Verified Support
Sep 27, 2018
OYO Rooms Customer Care's response
As checked our team connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.

Regards
Team OYO
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