Oyo Rooms — iam complaining about hotel shivaal's residency 3664

I booked a room at hotel shivaal's residency 3664 in Bangalore (rajaji nagar) on 8/06/2-19 for a night stay as the user rating was around 4.5. The room was as dirty as a 3rd grade stay that had dirty linen with hair and filth, toilet with broke handles and leaky taps with rust and filth. curtains that was a breeding place for insects, AC that doest work but gives sound and damp smell. i asked the room service to change the bead spread, which they did after making me wait for 2 hours.I had to wait in that room until my friend cam to help me as I was new to the place. The place is pathetic with the reception staff who looked down upon me like i was asking for some free stay. i checked out immediately and asked him to repay my money as the experience was so bad.