[Resolved]  Oyo Rooms — I'm complaining about bad service from oyo customer care and hotel

My booking id was dwof9163.. It was the worst experience i have ever experienced.. Starting from the first, hotel receptionist denied us check-in stating that tarrif is low so they can not provide us room... I booked room for 876 and paid in advance... They told me that their room tarrif is 1200 and will not give room in a less amount... So i called oyo custumer support.. Your excecutive talked with the receptionist.. Then executive told me to wait as he was saying to transfer my call to senior and then hold my call for 5 minutes and then he cut the call... After that i tried calling many times but call ended everytime.. So i had no other option but to pay 320 rupee extra to receptionist even after booking room and paying in advance.. They gave us room with no telephone or telecom... Each time i had to go to reception for even asking for water... Tv was not working in room...ac started leaking water inside room.. Even in the almirahs of room, they had put so many boxes and trash... When i told them to clean almirah... They told me that i can cancel my booking... Hotel staff was very rude... Room was so dirty... And was not worth 500 rs.. I was stayed in 109 room number... That looked much like store room.. I have booked room oyo many times... But wont book again... I had to pay 1200 for a room of 850 rupees that with no mentioned faclities given to the custumer.. Worst experinnce... I had to check out from that hotel and checked in to another hotel through mskemytrip.com... Totally ruined my day and money and my trust on oyo...