Oyo Rooms — I'm complaining about the hotel oyo 6467 kochar plaza

I had the worst experience with the oyo kochar plaza, they were asking for extra cash at the time of check in, the reception employee was so rude and not helpful at all. They even took our phone and gave themselves the review which i was supposed to do
The whole stay was a torture as the room was not even clean
Please do take action against the property as they have put me into hell for a whole day.
As being a customer i had to face so many problems just because of the property of oyo 6467 kochar plaza.