[Resolved] Oyo Rooms — Improper facilities provided in rooms booked from oyo at nainital | |||
We had booked four room of oyo room (163) in nainital high court road. There was no sign at the building to indicate oyo rooms, so it took lot of time and trouble to reach to the right place. Further while booking it was shown that breakfast is included in the rent, but it was denied when we went there citing that it is a home stay, which was nowhere mentioned at the time of booking. Was this information helpful? | |||
Jul 20, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 OYO Rooms Customer Care's response Dear Manvi, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard. Regards Team OYO | |||
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