[Resolved]  Oyo Rooms — Inadequate and incapable hotels

Address:

Ranchi, Jharkhand, 834002

I had booked a room in ramdiri residency Ranchi through Oyo and the experience was a total disaster.

This hotel is pathetic. Blankets are torn here and the service is just disgusting.

It takes them two hours to prepare a meal of one saji n rotis. The food ordered is always late and late means very late. We ordered dinner which was recieved after 2 hours and that too the wrong order. We had to wait for another half n hour. Even bread toast, fresh lime sodas n coffee takes them about an.hour to prepare.

My brother asked the manager at the desk directions for a particular venue and asked where he could get the means of transportation. The manager called an auto himself and made a long ride to a place which we later discovered was hardly one kilometre from the hotel and he had told the auto driver to charge nothing less than ₹150. I mean he had literally fixed the price.

I mean it is awful. This behaviour is certainly not acceptable.

No proper toiletries and towels are provided. We were two people and they gave us only one towel. We had to ask them specially for it.

The rooms are full of mosquitoes n fly's.

The desk is not at all supportive or informative. Infact not even trust worthy.

Booking through Oyo one gets complementary breakfast. We ordered bread toast and omlete. The omlete wasnt cooked properly and the bread had already turned chewey. And no one here listens to complaints. They take it quite casually.

I have been with Oyo service before and have never had such a pathetic experience. I would really want compensation for all damages and fraud by the hotel. What this hotel Ramdiri residency Ranchi has done is nothing but sheer FRAUD.

Very disappointing experience.