[Resolved]  Oyo Rooms — incompetent customer service

Hi,

This is probably the third time that I have a complaint regarding Oyo and it's customer service team. I was looking to book a hotel in Neral/Karjat/Lonavla. However the decent ones, were sold out. Alright, I can understand if they are sold out for one weekend? But upto Nov? I raised this issue to 4 different guest managers via the oyo ping app, and all of them have done nothing but apologise and say they cannot help. Writing mails to you people is useless, as it seems that probably the same type of people reply there.

Is Oyo going to be forever incompetent to solve my issues? Cause I am seriously considering deleting my account, due to your pathetic service, not just once but so many times.
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Nov 11, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2019
OYO Rooms Customer Care's response
We apologize for the upsetting experience. Kindly, help us with the booking ID/contact details so that we can assist you in a better way.~Avi
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