| Address: | Ludhiana, Punjab, 141001 | | Website: | oyo rooms |
I am varun mahindru. I booked oyo room from phone by calling oyo room number given on their app. I booked room on26th feb till 28 th feb 2018. Il copy the message down just as a relevant proof. My booking id was xgpi1426. But in hotel there was showing booking of 1 day. And i have paid for 2 days that was rs1850. I only got to stay for 1 day. And hotel said in their tab booking shown only for 1 day. I was felt like backstabbed and it was just unprofessional and very rude from oyo rooms. I felt like to put a case against oyo. Then i called oyo helpline no-one understood the case and no one replied. And one girl replied your booking was only of one day. And she said its your matter i can't help you.. Lakshya was the guy name from whom i have done booking. It jz my duty to inform this case. As this is very. Amature on your level. Because when your customer feel this kind of deal from you it feels very embarrassing and stuck more when our family member also with you at this very annoying sitution
Here is the message from oyo
Dear varun, we look forward to host you for confirmed booking xgpi1426 at oyo 11886 hotel crystal
Check-in: 26th feb, 12 pm onwards
Check-out: 28th feb till 11 am
No. Of rooms: 1 classic
Number of guests: 2 adults
Hotel name: hotel crystal52
Address : 128, kajheri, sector 52 chandigarh., chandigarh
Map link : http://bit.ly/2EX6oEN hotel reception: [protected] *t&c - please carry a valid govt. Issued address id proof (Pan cards not valid)
Looking for your action on this case as my money and time was wasted by oyo.
It will be helpful for me if you take action, as i am just doing my duty to inform you otherwise if il see this matter legally due to embarrassment i faced..
Thanks
Varun mahindru
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