[Resolved]  Oyo Rooms — incorrect early check out charges - yet not resolved

My booking in the hotel was from 29/04 to 09/05. I had to check out two days prior in the hotel and when called the customer service i was promised an amount of 5, 300 as the check out charges. Was promised a callback from supervisor to confirm the amount but no one called. After multiple calls which i made to the oyo customer service portal the supervisor told me that the charges have increased to 13 thousand. Again was promised number of callbacks in the day where they said they will check their call records of what the agent spoke and will call back for the same but no callback. This is very bad customer service. They have been dropping my calls after being adamant for the issue to be resolved.