[Resolved] Oyo Rooms — insects and dirty toilet | |
I have booked oyo room on 7/9/2019, booking id is orng8513 hotel krishnam dhani on jaipur to jodhpur highway. Seriously my worst day in my whole life, since morning i was driving our plan was to go direct to jodhpur but due to some problem we plan to book a room for night from oyo, first time i book room from oyo, as oyo was promising that they will give neat and hygiene washroom, so i booked. When i check in room was smelling, there were frogs in room, used women pad is kept in washroom, cigarettes kept in washroom, no water supply, its like a hell. I inform all these issues to hotel management but they refuse to take action they told me that we cant do anything, then i inform to oyo customer care, oyo executive tell me that they can refund 20%. I have attached all pictures. I short i can only say that kindly dont book rooms from oyo Was this information helpful? | |
Dec 6, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 31, 2019 OYO Rooms Customer Care's response Hi Guest, Our concern team tried calling but couldn't connect with you. Also, we have sent an email along with the necessary details, hope you'll acknowledge the same. Please feel free to let us know if you need any further assistance. Regards, Team OYO | |
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