Oyo Rooms — insects in room, terrible customer support, # hotel staff

Address:

Church Street, Bangalore, Bangalore, Karnataka, 560001

I am staying in hotel maya international, church street, bangalore.

There are insects in my room and i just cannot sleep here. Called the oyo captain, he never picks up the call. Called the reception, they said they don't have rooms available and they cannot do anything. Called customer support 20+ times, they just say "cannot hear voice, so forced to end up the call" or they say that they are looking for other properties nearby to shift me and then keeps me busy for hours. Opened so many issues in the oyo app but never got a call back in a week.