[Resolved] Oyo Rooms — international package related dispute

rakurock03

from Delhi, Delhi

Address:

Gurgaon, Haryana, 122002

Dear concern,
I have booked international package id th-oeps1297 for bali and as my flight got cancelled for that i am trying to reach oyo for modification cab timing and also i want some modification on my hotel which is booked at bali but there is no one revert from oyo concern team and escalation team also after 7 days had been passed how can escalation team and operation team not responding to its customer who seek help from you.

Request you to please arrange call back asap

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Sep 8, 2019

Complaint marked as Resolved

Dear team, No one has called or mail me and complain status marked as resolved My complaint stand unresolved

OYO Rooms customer support has been notified about the posted complaint.

Sep 08, 2019

Updated by rakurock03 No one from oyo team has called or mail me and they claim that complaint resolved

Verified Support

Oct 05, 2019

OYO Rooms Customer Care's response Our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.~Avi