Oyo Rooms — Invoice not provided for for hotel booking made through OYO app

Address:

325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002

I have made OYO booking at Capital O Hotel Siddartha Elite, Opposite To NTR Health University, Vijayawada. for the period 24th April 2023 to 28th April 2023 with booking id's A87M8228 (Rs.1213), A9OA7430 (Rs.2169) and V7TX8858 (Rs.1061). The management has not provided me with these 3 invoices since I booked the hotel from OYO online but not offline. These invoices weren't available on the Oyo portal. Continuously tried to talk with oyo customer care but there is no option available to talk to an executive (BPO). Since the invoice is not available, I was unable to claim reimbursement for the above amount with the company as the management denied issuing the invoice. Please resolve my problem asap.