Submit a Complaint
Other
OYO Rooms

Oyo Rooms — Issue with Refund

I had to cancel my booking J4V57618 the same day within the space of sometime for some unforeseen reasons and as per policy I am eligible for a full refund. However, I have no updates on the status of refund and all my calls have ended up being disconnected abruptly or without solution. I paid Rs 8839, the cancellation email shows Rs 8435. My Oyo website profile doesn't even show my booking details . No clue if the refund will happen or what the current status of my booking is.
+2 photos
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related OYO Rooms reviews

[Resolved]Oyo Rooms - Not adheringto committed Premium rooms[Resolved]Oyo Rooms - OYO and YATRA cheated me1[Resolved]Oyo Rooms - Hotel does not exist and no rooms available1[Resolved]Oyo Rooms Bangalore - Deficiency in services[Resolved]Oyo Rooms - Air and noise pollution due to generator sets and a/cs in residential area
View all 6582 OYO Rooms Reviews

Comments

Dear Guest,

As checked, our concerned team has worked on your issue and provided the needful resolution. We assure you for a hassle-free stay experience in the future. Let us know if you need any further assistance.

Regards,
Team OYO
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    View all 6582 OYO Rooms reviews & complaints
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information