Oyo Rooms — It's been a month still Refund amount still not credited.

Amol fasate

from Jalna, Maharashtra

Jan 2, 2023

Address:

At Ghetuli, dist Jalna, Maharashtra-431213

I have created a complaint regarding my refund for booking I'd F73D1700 after that Oyo contacted me and they initiated the refund but now it's been a month and status show in process only.
Can anyone please help to get this refund amount.
One more thing whenever I called to customer service desk they will put me on hold why this behaviour for booking they will respond quickly but for issues they will not.

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Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jan 3, 2023

Verified Support

Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.~Team Oyo

Amol fasate

from Jalna, Maharashtra

Jan 5, 2023

There is no email from your side and no resolution yet can you please escalate this because it's almost 2 month Oyo promised me to refund and still it's not credited.