[Resolved]  Oyo Rooms — Kindly look upon the Complaint matter & Do critical examination & process my refund Immediately.

Address:Gurugram ,haryana

Hi i am siddharth singh. my oyo registered mobile No is [protected]. i have made a Booking AT oyo hotel Townhouse 713 oasis yellow courtyard hotel bhopal Booking ID -LMT16015 on 18th may 2022. for this booking I made pre payment Of 3335.00 through UPI transaction ID[protected]. which was successful immediately but In oyo App Booking was not confirmed rather showing processing status which eventually got declined from OYO App . Still money has been debited from my A/C & later on i visited my Bank i.e axis bank they raised a complain Regarding Issue & few Days later Bank replied that Debited money has been credited to merchant Company i.e OYO hotel so its my request to look Into
matter as soon as possible Since its been 15 days from 18/05/22, My money has been debited & as a brand Known For It's ethical Business Practices & Quality Goverance Model Plz take swift measure & credit a refund amount 3335.00 ASAP Into My Bank A/C . for reference Trasaction slip image is attached.
+1 photos
Was this information helpful?
No (1)
Yes (0)
Jul 19, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2022
OYO Rooms Customer Care's response
Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue. ~Team OYO
Verified Support
Jun 05, 2022
OYO Rooms Customer Care's response
We tried to contact you over a call but could not connect. Please share any alternate number or a feasible time to contact you. ~Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information