[Resolved]  Oyo Rooms — left behind articles

Address:	New Delhi, Delhi, 110017
Website:	OYO ROOMS

I had booked a room through Oyo and stayed in their listed Hotel in Panchkula, Royal Park from 13th to 14th Oct. After checking out of the hotel and driving for over 2 hours, I realized that I had left behind my iphone charger in the room. I called up Oyo helpline, but they refused to divulge the hotel telephone number saying that it was against their policy. Since my mobile battery was discharged and having left behind the charger, I could not access the internet on the phone and find the number myself. By the time I reached my destination and could get another charger and charge my phone and access the internet and find the number and call the hotel, it was too late and as obviously expected the hotel claimed not to have found the charger and the same room having being already allotted to the next guest.
Being in the 3rd millennium and in the age of internet, it's very naive of Oyo not to share the hotel numbers (which are easily available on the internet) and very customer unfriendly not to have any system in place for recovery of articles left behind in hotels associated with them. Needless to say, this is the last time I've used Oyo, henceforth I'm not using this customer unfriendly hotel facilitator and informing all my colleagues and branch offices of the same too.