[Resolved] Oyo Rooms — linked hotal behaviour | |||
Hi oyo, Yesterday i made a booking for 2 persons, you have confirmed me the booking but when i went to the hotal, the receptionist didn't let me check-in stating that he has some tariff issues with you. After calling you 3-4 times and wasting my 2 hours, oyo support person has done something from your end and called me. But when i l told this to reception person, he still denied my booking stating that the full amount should be paid to him only via cash or his owned. At last at 11.30 pm i was left with no other option, hence i canceled my oyo booking and made a local booking at his place. Please take care of these incidents so that anyone who is booking using oyo should be checked in using oyo only. For your reference i am attaching the bill that person generated for his services and this bill is no where related to oyo. Was this information helpful? | |||
Oct 10, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 02, 2019 OYO Rooms Customer Care's response Hi, we are extremely sorry for the inconvenience caused. We request you to kindly share the booking id so that we could get it checked. ~Joy
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