[Resolved]  Oyo Rooms — loss of 3000 plus money, and because of check in delay, we could not register for an important conference in new delhi.

Online payment for 2 days stay at green park residency, new delhi is done in advance. On reaching the hotel on 2nd july, the green park residency had informed us that the payment done online to oyo room is not communicated to them. So they ask for cancellation of booking and ask for booking again in front of them. Loss of 3000 plus money, and because of check in delay, we could not register for an important conference at new delhi.
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Aug 19, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2019
OYO Rooms Customer Care's response
Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please share the booking id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk
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