Oyo Rooms — luggage stolen by supervisor and sweeper | |||
Hi, I was living in oyo pun522 room number 208 (Pun522) my booking id is 25290. I checked out on 31'st august 2019 when i reached to collect luggage they didn't provide me the room keys and said that this is with other sharing person and asked me to come later after that i visitor 4-5 time and also called supervisor nishant (+91-[protected]) many times but he keep saying that he will take the kys from other room mates but never did. On 15'th sept 2019 when i visited again cleaning person said that your luggage has cleaned up and put that at reception area and no idea from reception who had stolen that. I asked with supervisor nishant and he said he doesn't know anything. I raised request many times and called other senior person but didn't get any response yet. When i have doubt that my luggage eiter stolen by sweeper or supervisor. I had 1 gym bag, 4 pair of cloths and other important documents. Please help Was this information helpful? | |||
OYO Rooms customer support has been notified about the posted complaint. | |||
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Regards
Amit
This is not the kind of experience we would want for any of our customers. Please share with us your booking ID so that we can assist you in a better way.
Regards,
Team OYO