Oyo Rooms — luggage stolen by supervisor and sweeper

Address:Pune, Maharashtra

Hi,

I was living in oyo pun522 room number 208 (Pun522) my booking id is 25290.
I checked out on 31'st august 2019 when i reached to collect luggage they didn't provide me the room keys and said that this is with other sharing person and asked me to come later after that i visitor 4-5 time and also called supervisor nishant (+91-[protected]) many times but he keep saying that he will take the kys from other room mates but never did. On 15'th sept 2019 when i visited again cleaning person said that your luggage has cleaned up and put that at reception area and no idea from reception who had stolen that. I asked with supervisor nishant and he said he doesn't know anything. I raised request many times and called other senior person but didn't get any response yet. When i have doubt that my luggage eiter stolen by sweeper or supervisor.
I had 1 gym bag, 4 pair of cloths and other important documents. Please help
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OYO Rooms customer support has been notified about the posted complaint.
Nov 04, 2019
Updated by sohanpratap
I Still didn't get any resolution from Oyo
Complaint comments 

Comments

A owner of oyo I'd no 14549 is having illegal liquor bar and us to miss behave with customer in order get access money need to take action against him. He abused me in miss behave with me as I have just asked him extra time to have my dinner. I have paid my whole amount I don't the name but he just ruined my day.
Regards
Amit
OYO Rooms Customer Care's response, Sep 19, 2019
Verified Support
Hi Team,

This is not the kind of experience we would want for any of our customers. Please share with us your booking ID so that we can assist you in a better way.

Regards,
Team OYO

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