I booked room in Oyo, ameerpet.I went there at 2 pm.they told they have no rooms .called Oyo.they allotted hotel tanisha.I went there at 2.30pm.same repeated there.they told to call Oyo as there is no room.again I called Oyo. They allotted athidi inn.because of traffic, because we dont know city it was almost 8 pm to find hotel athidi.there again they told that room is not available.again I called Oyo.then they sent email to athidi at 9 pm.then they allotted room.Oyo wasted 6 hr.so I checked out 2 hr late next day but charged 2000.in that case who will pay me for wasting my 8 hrs?
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Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2015
OYO Rooms Customer Care's response Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our guests. Please share your booking ID/contact details so that we can look into the matter. Thanks for your patience. Team OYO
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