Oyo Rooms — Manager cancelled my booking

Hrushikesh Bavalekar

Mar 26, 2022

Address:

kharadi, pune, maharashtra

I am rushi. I booked a room before a week ago for my birthday celebration and I confirmed about my stay with the property manager and today at the day of check-in after week he is talking like sorry sir we are out of the room now there is leakage problem and also oyo customer support system is telling me this stay online I will assist in u like 3 times with taking my hour on my birthday tell me what I have to do now this is happening with me for 3 rd time. Is this is how oyo treat their loyal customers? I don't think I am going to use oyo again thanks for doing nothing.

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Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Mar 29, 2022

Verified Support

Hi,

We are disheartened to come across how you feel. This is not how we wish to serve our guests at Oyo. Please help us with your stay details so we can make it up for you.

Thanks & Regards
TEAM OYO