[Resolved] Oyo Rooms — me and my family was manhandled and abused by oyo

Abhi Mandal

from Mumbai, Maharashtra

Address:

Shastri Nagar, Naisarai, Ramgarh, Jharkhand, 829122

Me and my family was abused by Oyo, we were abused, manhandled by the owner.. My oyo Booking id IZAN4091, We had electricity problem from last 2 days.. So me, my mother and sister booked an Oyo room at Hotel JB palace, naisarai, ramgarh.. At 11.00Am we checked in, my mother showed the adhaar card. After 10minutes we were told to checkout by the owner.. When asked if why we are told to leave.. He abused my mother, sister and got physical with me and tried to break my phone..watch the whole incident here https://youtu.be/YQew_rZBJ_M

Was this information helpful?

No (0)

Yes (0)

Oct 2, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

OYO Rooms Customer Care's response Hi Guest,

We understand your concern and truly grieve the experience that you must have gone through. We have already raised your concern with our dedicated team who is on your case as of now. Please allow us some time so that we can dedicatedly look into your concern and provide an appropriate resolution at the earliest.

Regards,
Team OYO