[Resolved]  Oyo Rooms — mental exertion

This is the serious concern of worst customer service and mental exertion experienced ever with oyo rooms #oyorooms we a family of 9 remained roofless for approx 3 hours trusting oyo. Despite of booking in advance with an online payment for the same we were not allowed by the concerned hotel staff of oyo to check-in, despite of helping me out at the desired time, 3 oyo executives kept my call on hold for consecutive 3 hours, without assuring or providing me the alternative for stay. I recommend no one to trust and book hotel with oyo.
Was this information helpful?
No (0)
Yes (0)
Mar 19, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2020
OYO Rooms Customer Care's response
Hi, We at OYO would want to help you out in redressing your experience. So kindly share your booking ID or contact details so that we can get in touch with you at the earliest and try to resolve it from our end.~Dia
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information