[Resolved] Oyo Rooms — mis selling

Amitbhateja

from Kangra, Himachal Pradesh

Address:

Kangra, Himachal Pradesh

I checked (8-9 june) in oyo home stay 14497 in dharamshala. First of all owner didn't give us utensils as shown in pictures and after many requests they give us utensils and after using them they told my wife to clean the utensils because we didn't order any food from them. And also they are charging more for any item and also force us to order food from them. Please look into the matter its a huge loss of personal respect after paying so much.
Highy disappointed from oyo.
Will escalate the matter on social media.

Amit bhateja
[protected]
Booking id-fngd4761
Hotel location - sidhbari

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Aug 18, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Jun 18, 2018

Updated by Amitbhateja Issue has not been resolved till now. There is no response from oyo till now.

Verified Support

Jul 18, 2018

OYO Rooms Customer Care's response Dear Amit,

Our apologies for the delay. We believe that our team got in touch with you and assisted you in regards with your concern. Be assured that you won't be facing any hassles in your future bookings with us. Do let us know if you need any further assistance and we'll be more than happy to help you.

Regards,
Team OYO