[Resolved]  Oyo Rooms — misbehaved abused threatened at oyo property by property owner and he took my ids

Address:

House number 404 Saraswati kunj golf course road sector 53, Gurgaon, Haryana

While i was checking out from the hotel the property owner came and started asking for my phone when i denied he started misbehaving and didn’t gave my id’s which are my dl and adhar card and my phone charger which was left at room. The owner pushed me out of the hotel and started abusing. I gave my id’s to oyo manager then why was property owner there and why he took my id’s. I paid at hotel early while i was checking in. The same can be watched there in cctv. Later when i raised concern he put allegation i didn’t pay at hotel which i did but who is he to ask since my payment and terms are with oyo. Later when i raised this concern to oyo they send me 3 to 4 times to the property where i every time met the property owner in drunk state also that day he was drunk. I have to face this misbehaviour and abuse. Now they are asking again me to go there and collect. They say that they have ground team and this but i can see no security for the clients even the oyo agents were rude while talking they were not able to deliver solutions but just everytime asked me to go there.

My id’s are with that property owner along with my phone charger. I have to face this shame and disrespect even the oyo people were not helpful. They only had solution which said i have to go to the owner again to collect my id’s. They were just faking about there ground team visit and all. The person from the ground team yesterday said his colleague has collected id’s would be able to give tomorrow now he says you have to again go there.

I need my id’s to be now delivered to me along with my phone charger and i need the compensation to what shame and disrespect i have to bear.