Oyo Rooms — Miscommunication and delay in service

Address:

Kolkata, West Bengal

Following are the discrepancies i faced :-

1.There is not proper fixed discount given by customer reps for corporates sometimes we get 10% sometimes nothing.It seems the apps are better giving 20-30% discounts.Why do we need to do corporate tie up i don't understand.

2.On 4th June i had communicated to the customer rep assisting that our corporate guest will reach by 4.00 am( Checkin starts at 12.00 pm) he said the person has to pay 500 extra as early check in charges.However to our utter dismay, the person was charged for the entire day! Instead of having a verbal communication from the OYO customer rep, we felt really cheated.No value for words.Are we really getting any benefit at all?

Firstly they take ages in replying to mails or confirming property booking and when they finally do they get it all mixed up.I think we corporates should totally stop working with OYO and search for other alternatives.

High time other commecial property lendors make a move.