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[Resolved]  Oyo Rooms — misleading hotels

Address:Thane, Maharashtra, 421301

I have done complaint for refund due to worst services as oyo 30676 hotel shourya grand heaven given nothing to us like no electricity, tv was off, ac were not working, i have paid for breakfast but no breakfast provided, we have spent 1200 rs everyday just to have breakfast in other hotel, there was no hot water, every 5 minutes electricity went off.
Kindly refund otherwise i will ensure legal action.

Booking id - mwef7695
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Aug 17, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
OYO Rooms Customer Care's response Dear Guest,

We are sorry about the experience you had. Please allow us time to get the same checked.

Regards
Team OYO
Verified Support
Jul 05, 2019
OYO Rooms Customer Care's response Dear Guest,

Our team attended the concern diligently and the needful has been communicated to you over mail. We assure you such instances will not take place again. Let us know for any other assistance.

Regards
Team OYO
Complaint comments 
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Comments

The hotel oyo 11973 Badri palace jhodhpur rajasthan is accepting my booking but i have already booked my hotel onilne for night and paid 1040 rs online please refund my money back

Reply
OYO Rooms Customer Care's response, Jul 2, 2019
Verified Support
We really apologize for the trouble caused to you. Our relevant team will connect with you soon.

Regards
Team OYO

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