[Resolved]  Oyo Rooms — Misleading OYO hotel room advertisement

One Line summary: DO NOT STAY IN THIS HOTEL!!
I stayed in the OYO 49032 Shivam Guest House Sarnath, from 16TH September to 19th September. My experience was horrible. First of all, one major mistake or wrong/illegal strategy of OYO is that they show misleading photos of hotels, which are not actual. People many times get into this trap and book hotels. This is one of the major drawbacks of online hotel booking. Also, kindly never pay beforehand online, only pay at the hotel during checkout. The OYO customer service doesn’t even respond properly to issues when payment is already done.
Now, regarding the hotel, very below average and pathetic hotel at a very wonderful location of Sarnath. I don’t think the hotel rooms very well sanitized regularly, because rooms were dirty and not cleaned regularly during my stay. The rooms only had 2 beds……. That’s all. On the floor, only 2 beds. No tables, chairs, door mats, cupboards, dustbins, NO WIFI, intercom phone, nothing. No hot water facility. When I asked for it, I got dirty old broken plastic table. Even the bedsheets were not changed daily. AC was having problems with the wire connection, and no remote was given to me. I always had to request someone to regulate it. On the last day, the AC stopped working altogether. There is one Vaishali restaurant nearby whose owner is same apparently This restaurant provides delivery service. food there is very over priced, unhygienic. I ordered from there unfortunately and then my stomach got problems. Pls do not eat from there, there are other small restaurants nearby, just have to explore a bit. OYO had promised for complimentary breakfast, but I got nothing there. I thought being a Wizard member is for my benefit, but happened opposite. The owner is very rude, staffs are ok. TV was not working. Bathroom was dirty and not cleaned. Rooms size is very small, because for fitting 2 beds.
I strongly recommend pls do not stay here, and if yes, kindly check the facilities before payment. And OYO has given me a huge disappointment.